Job Title: Account Manager (Renewals)

Brand: Influencer Intelligence & Fashion & Beauty Monitor

Location: Waterloo

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A bit about us…

Part of Centaur Media PLC, Xeim exists to accelerate performance for marketers.

The Xeim portfolio brings together some of the world’s leading marketing brands to deliver best practice business information, thought leadership and specialist consultancy. Xeim includes the brands Marketing Week, Festival of Marketing, Econsultancy, Oystercatchers, Creative Review,  and Influencer Intelligence.

Through these market leading brands, we engage the marketing industry with over 6.2 million touchpoints per month across proprietary editorial content, digital products, insight, and analysis. We know that by advising, informing, and connecting the modern marketer with these disciplines, excellence in marketing and business performance will be enhanced.

Centaur Media is a main market listed company, primarily based in the UK with approximately 300 employees in offices in central London.


What you will be doing…

  • You’ll maintain a strong renewal rate, consistently close business and accurately forecast sales
  • You’ll build, nurture and leverage strong client relationships that lead to ongoing and repeatable business year on year
  • You’ll develop compelling and powerful proposals that bring the TIG subscription proposition to life
  • You’ll ensure maximum revenue generation through effective negotiation and engagement of multiple stakeholders
  • You’ll onboard and retrain end users
  • You’ll ensure that you maintain a deep and holistic understanding of total TIG products and platforms, as well as the wider Xeim and Centaur portfolio
  • You’ll work collaboratively with Account Management colleagues, Customer Success team and our Content Teams to meet client requirements, identify the most lucrative opportunities and close sales
  • You’ll work closely with our Customer Success team to help deliver exceptional account management to your clients
  • You’ll have a keen eye for detail and ensure admin around forecasting, closing sales and keeping internal documents, Salesforce and Gainsight up-to-date
  • You’ll meet your targets


What we need from you… 

  • A strong track record in B2B sales role preferably business information or subscriptions (retention)
  • The ability to command respect and communicate with clients without support
  • An entrepreneurial flair with a positive attitude
  • A confident, articulate and proactive thinker
  • Self-motivated and capable of hands-on problem solving, with the ability to generate ideas and solutions, and ensure an exceptional culture of client service
  • Outstanding commercial acumen and adept at uncovering prospects’ business challenges
  • Excellent communication & presentation skills (verbal, digital & visual)
  • Motivation to work independently and closely with colleagues
  • Proven team player
  • Positive attitude to dealing with people
  • Able to communicate with senior clients and find workable solutions when challenges occur
  • Excellent organisational and time management skills
  • Focused and efficient in a time pressured environment
  • Knowledge of the digital and influencer marketing landscape (or excited to learn)
  • Organised
  • Self-Motivated
  • Open
  • Assertive
  • Self- Assured
  • Approachable


What we can offer you

  • 25 days holiday, increasing by one day p.a. to a maximum of 30 days for every year served
  • Medicash health plan
  • Stunning Waterloo offices with views of the Thames plus complimentary barista coffee / free bar / table tennis tables – the works
  • Complimentary access to accredited training programmes worth thousands of pounds including our Mini MBA
  • Active Diversity and Inclusivity agenda (DICE – Diversity Inclusion, Culture, Engagement)
  • Annual Wellness Day
  • Share Incentive Plan
  • Give as you Earn Scheme